Shipping Policy
Order Processing & Dispatch
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Order by 1:00 PM Monday - Friday for next working day delivery
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Delivery times may vary during busy periods, adverse weather, or to remote locations.
UK Delivery Options (GBP)
| Delivery Method | Service | Cost | Estimated Time |
|---|---|---|---|
| Standard Delivery | Royal Mail Tracked 48 | From £4.99 | 2–3 working days |
| Next Day Delivery | Royal Mail Tracked 24 | From £5.99 | 1 working day |
| Guaranteed by 1pm | Royal Mail Special Delivery | From £11.50 | Next working day |
| Free Shipping | Orders over £120 | £0.00 | Standard 2–3 working days |
Note: Delivery prices apply to UK Mainland addresses only.
Click & Collect (Free)
You can collect your order free of charge from our store:
Amsons® Luton
209 Dunstable Road,
Luton, Bedfordshire, LU1 1DD.
You’ll receive a notification once your order is ready for collection.
Please collect within 7 days of your collection date.
Uncollected orders will be cancelled and refunded, minus a 10% late cancellation fee.
USA Shipping
| Delivery Method | Service | Cost | Estimated Time |
|---|---|---|---|
| FedEx Standard Shipping | FedEx | $15.00 | 7–10 working days |
Shipping is available to the USA via FedEx Standard Shipping. All parcels are fully tracked and handled by trusted international couriers.
International Shipping
| Delivery Method | Weight Range | Cost | Estimated Time |
|---|---|---|---|
| Standard International Shipping | 0kg – 5kg | £50.00 | 7–14 working days |
Available to selected international destinations.
Orders above 5kg may incur additional charges depending on the destination.
All international parcels are tracked and handled by Amsons® approved couriers.
Customs duties, taxes, or import fees are the responsibility of the buyer.
Delivery Locations
We deliver throughout the UK, USA and to selected international destinations.
If your country is not listed at checkout, please contact us via the Contact Us page for assistance.
We cannot deliver to P.O. boxes — only residential or business addresses.
Shipping Charges
Shipping fees are calculated at checkout based on:
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Delivery method
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Package weight and size
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Delivery destination
Additional surcharges may apply for heavy, bulky, or remote area deliveries.
All UK prices include VAT where applicable.
International orders (including the USA) may incur import duties, customs fees, or taxes, which remain the buyer’s responsibility.
Delivery Overview
By placing an order on Amsons.co, you agree to the terms of this Shipping Policy.
All orders are shipped using Amsons® approved delivery partners. Customers cannot select alternative couriers.
Once your order is placed:
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You’ll receive an order confirmation email/SMS with your order number and invoice.
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A dispatch confirmation will follow once your order has shipped.
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We may contact you if clarification or amendment is required before dispatch.
Estimated Delivery Times
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UK Orders: 1–2 working days (after dispatch)
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International Orders: Vary by destination; tracking available where applicable
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Orders placed after 1 PM on Friday will dispatch the following Monday.
If any items are out of stock, or changes are needed, we’ll contact you for instructions before shipping.
Holiday & Service Updates
During peak seasons or public holidays, delivery times may be extended.
Due to ongoing courier adjustments, Royal Mail 24 & 48-hour services may experience occasional delays of up to 10 days.
We continue working with our delivery partners to ensure safe and timely service.
Need Help?
For any shipping or delivery queries, please contact our customer service team:
📧 Email: info@amsons.co
💬 WhatsApp: +44 7957 193988
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM
